Front Desk
Company: Marriott International, Inc
Location: Miami
Posted on: October 23, 2024
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Job Description:
Additional InformationPay: $19.00/hour, Call Center
Job Number24181967
Job CategoryRooms & Guest Services Operations
LocationThe Ritz-Carlton Key Biscayne Miami, 455 Grand Bay Drive,
Miami, Florida, United States, 33149
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY - Our jobs aren't just about giving guests a
smooth check-in and check-out. Instead, we want to build and
experience that is memorable and unique. Our Guest Experience
Experts take the initiative to deliver a wide range of services
that guide guests through their entire stay. They are empowered to
move about their space and do what needs to be done. Whether
processing operational needs, addressing guest requests, completing
reports, or sharing the highlights of the local area, the Guest
Experience Expert makes transactions feel like part of the
experience. - No matter what position you are in, there are a few
things that are critical to success - creating a safe work place,
following company policies and procedures, maintaining
confidentiality, protecting company assets, upholding quality
standards, and ensuring your uniform, personal appearance, and
communications are professional. Guest Experience Experts will be
on their feet and moving around (stand, sit, or walk for an
extended time) and taking a hands-on approach to work (move, lift,
carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance). Doing all these things well (and
other reasonable job duties as requested) is critical for Guest
Experience Experts - to get it right for our guests and our
business each and every time. - PREFERRED QUALIFICATIONS Education:
High school diploma or G.E.D. equivalent. Related Work Experience:
No related work experience. Supervisory Experience: No supervisory
experience. License or Certification: None - - -Marriott
International is an equal opportunity employer. -We believe in
hiring a diverse workforce and sustaining an inclusive,
people-first culture. -We are committed to non-discrimination on
-any -protected -basis, such as disability and veteran status, or
any other basis covered under applicable law.At more than 100
award-winning properties worldwide, The Ritz-Carlton Ladies and
Gentlemen create experiences so exceptional that long after a guest
stays with us, the experience stays with them. Attracting the
world's top hospitality professionals who curate lifelong memories,
we believe that everyone succeeds when they are empowered to be
creative, thoughtful and compassionate. - Every day, we set the
standard for rare and special luxury service the world over and
pride ourselves on delivering excellence in the care and comfort of
our guests. - Your role will be to ensure that the "Gold Standards"
of The Ritz-Carlton are delivered graciously and thoughtfully every
day. The Gold Standards are the foundation of The Ritz-Carlton and
are what guides us each day to be better than the next. It is this
foundation and our belief that our culture drives success by which
The Ritz Carlton has earned the reputation as a global brand leader
in luxury hospitality. As part of our team, you will learn and
exemplify the Gold Standards, such as our Employee Promise, Credo
and our Service Values. And our promise to you is that we offer the
chance to be proud of the work you do and who you work with. - In
joining The Ritz-Carlton, you join a portfolio of brands with
Marriott International. Be where you can do your best work, begin
your purpose, belong to an amazing global team, and become the best
version of you.
Keywords: Marriott International, Inc, Homestead , Front Desk, Other , Miami, Florida
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