Care Coordinator
Company: Westcare Foundation, Inc.
Location: Pembroke Pines
Posted on: January 25, 2025
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Job Description:
Job DetailsJob Location Pembroke Pines - 1633 Poinciana Drive -
Pembroke Pines, FLPosition Type Full TimeEducation Level 4 Year
DegreeSalary Range $45,000.00 - $45,000.00 Salary/yearJob Category
Nonprofit - Social ServicesDescription Position Summary:
The person in this position will be responsible to act as the
primary consumer advocate for the program assigned. The person in
this position keeps abreast of progress, and coordinates all
services delivered to the consumer and family internally and
through external referral.
Essential Job Functions:
Administer evidence based assessments as need
Conduct Needs Assessment
Develop Service Plans in collaboration with the consumer and
family
Conduct monthly Service Plan reviews
Document all clinical services and activities in accord with
licensing, Medicaid, and Joint Commission standards and agency
policy and procedure
Conduct individual case management sessions
Provide vocational education and skills building to the consumer as
needed
Perform activities on behalf of the consumer and family, including
attendance at external appointments (e.g., court appearances,
school staffing, etc.), as needed
Provide referral and linkage for the consumer and family, as
needed
Prepare monthly Progress Reports, as required, for assigned
consumers for courts, probation officers, caseworkers, etc.
Coordinate consumer and family care with the treatment team and
with external providers
Responsible for the development of the discharge plan in
coordination with other treatment team members
Arrange transportation for consumers, as necessary
Provide case management to additional populations, as needed
Participate in case conference
Understands HIPAA, Professional Ethics, Consumer Rights and
Confidentiality
Participate in performance improvement activities
Embrace and embody the mission, vision, guiding principles,
clinical vision and goals of WestCare Foundation.
Perform any other duties as assigned.
Qualifications Essential Qualifications:
Certifications/Licensures:
Certification as a certified case manager in good standing and
recognized by the Florida Certification Board is preferred at time
of hire; Preference will be given to those candidates who are
currently Certified;
Education:
Graduation from an accredited bachelors program with a degree in
Addiction Counseling, Criminal Justice, Social Work, Psychology or
related field is required
Experience and Competencies:
Two years of previously supervised work experience in providing
individual/family therapy is preferred
Bilingual is preferred.
Must have reliable means of transportation
Must have familiarity with Miami-Dade County.
Maintains confidential files and records.
The ability to identify and evaluate an individual's strengths,
barriers, problems, and needs for the development of a Wellness and
Recovery Plan
The ability to evaluate the impact of substance use and mental
health problems on the consumer's functioning in major life
areas
Knowledge of the inter-relationship among substance use, mental
health, and primary care disorders.
The ability to conceptualize cases within a developmental framework
for the purpose of treatment planning, intervention, and discharge
planning
Knowledge in the understanding of Motivational Interviewing;
Motivational Enhancement Therapy; Comprehensive, Continuous
Integrated System of Care (CCISC); and Trauma-Informed Care
Demonstrate proficiency is the administration and interpretation of
the below listed assessments, as needed:
SMQ10
PCL-5
ASAM
Confidence Questionnaire
Child/Adult Behavioral Checklist
Overdose screening
Sissar/Cfars/Mental health outcome
GPRA
Locus
Demonstrate proficiency in the use of A-CRA and ACC
Demonstrate proficiency in individualizing the GRRS
The ability to coordinate and integrate multiple services, as well
as interface and communicate with internal and external
providers
The ability to provide information to individuals and families
concerning alcohol or other drug use, mental health problems, and
the available services and resources
Ability to use trauma informed care principles including ensuring
consumer safety, preventing/avoiding re-traumatization, maximizing
trustworthiness, enhancing consumer choice, maximizing
collaboration, and emphasizing empowerment
Ability to identify and describe key signs, symptoms, impact and
manifestations of trauma
Aware of the differences between trauma informed and
trauma-specific services
Understands the bidirectional relationships among substance use and
mental disorders and trauma
Understands the differences among various kinds of abuse and
trauma, including: physical, emotional, and sexual abuse; domestic
violence; experiences of war for both combat veterans and survivors
of war; natural disasters; and community violence
The ability to identify crises when they surface; mitigate or
resolve the immediate problem; and de-escalate the situation,
including the ability to develop Safety Plans, as needed
The ability to provide information to individuals and families
concerning alcohol or other drug use, mental health problems, and
the available services and resources
The ability to identify the needs of a consumer and family that
cannot be met by the counselor or agency and to assist the
consumer/family to utilize the support systems and community
resources available
Knowledge and application of developmental theories
Understanding of family dynamics, family roles, and family
structure
Understanding and application of federal, state, local and agency
confidentiality rules and professional standards of conduct
Understanding of professional ethics, consumer rights, and
professional responsibilities
Understanding of issues related to cultural identity, ethnic
background, age, developmental level, gender and sexual orientation
in prevention, intervention and treatment.
Understands that different cultural and ethnic groups have
different perceptions of health, wellness, behavioral health, and
preventive health services
Demonstrates respect for individual's cultural and ethnic values
when conducting assessments, developing Wellness and Recovery
Plans, and providing services
Understands that different cultures define and perceive family and
its importance differently
Demonstrates ability to work effectively with culturally diverse
staff and populations
Knowledge of WestCare Mission, goals and values
Knowledge of Incident Reporting
Knowledge of HIPAA, Professional Ethics, Consumer Rights and
Confidentiality
Familiarity with WestCare services and programs
Demonstrates a high degree of dependability.
Maintains a good attendance record.
Observes working hours
Shows flexibility and is responsive to requests from supervisor
Works independently with minimal supervision
Exhibits characteristics of good workmanship, and integrity on the
job
Work time is always productive
Demonstrates ability to establish and maintain effective working
relationships with consumers, co-workers, external partners, and
regulatory agencies
Is courteous to consumers, staff, and all others.
Demonstrates tact at the appropriate time.
Cooperates with others both within and outside WestCare.
Works well with supervisor; accepts direction and supervision
Maintains a positive attitude toward work
Ensures and maintains a safe working environment.
Work area is clean and orderly.
Verbalizes, understands and adheres to agency safety
procedures.
Demonstrates appropriate use of Unusual Incident Reports, in
accordance with the Center's reporting procedures
Presents a positive personal image
Dresses and maintains a professional demeanor
CPR Certification, First Aid Certification and an annual
Tuberculosis test.
Ability utilize Microsoft Office Software Suite
Ability to provide an Affidavit of Good Moral Character
Clearance in Pre-Employment Drug Testing and Criminal Records
Checks, as required.
Working Conditions:
Work is primarily performed in an office or outpatient treatment
setting.
Some outdoor activities may be required.
Essential Physical and Mental Demands of the Job
The employee must be able to perform the following essential duties
and activities with or without accommodation:
Physical Demands:
Requires mobility and physical activity: Having an adequate range
of body motion and mobility to work in an office, residential, or
outdoor environment including standing and walking (even and uneven
surfaces), sitting for extended periods of time, bending, twisting,
reaching, balancing, occasional lifting and carrying of up to 50
pounds. Use of computer and telephone systems is required which
includes coordination of eye and hand, and fine manipulation by the
hands (typing, writing, and working with files). Requires the
ability to defend oneself and clients in physically abusive
situations through the use of approved physical de-escalation
techniques.
Requires talking: Expressing or exchanging ideas by means of the
spoken word. Talking is required to impart oral information to
employees, clients, patients, and the public, and in those
activities in which the employee is required to convey detailed or
important spoken instructions to others accurately, loudly, or
quickly.
Requires hearing: Hearing is required to receive and communicate
detailed information through oral communication.
Requires seeing: Clarity of vision at 20 inches or less and at
distance. This factor is required to complete paperwork for many of
the employee's essential job functions and to observe client
behavior and activities in and out of the facility.
The normal work routine involves no exposure to human blood, body
fluids or tissues. However, exposure or potential exposure may be
required as a condition of employment. Appropriate personal
protective equipment will be readily available to every
employee.
Mental Demands:
Requires the ability to collect and analyze complex numerical and
written data and verbal information to reach logical
conclusions.
Requires the ability to work and cooperate with clients,
co-workers, managers, the public and employees at all levels in
order to exchange ideas, information, instructions and
opinions.
Requires the ability to work under stress and in emotionally
charged settings.
The ability to defend oneself and clients in mentally/verbally
abusive situations through the use of approved mental/verbal
de-escalation techniques.
Keywords: Westcare Foundation, Inc., Homestead , Care Coordinator, Other , Pembroke Pines, Florida
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