Customer Support Associate (Japanese)

Company: VirtualVocations
Location: Miami
Posted on: January 25, 2025

Job Description:

A company is looking for a Customer Support Associate (Japanese Speaker).

Key Responsibilities

Liaise between the company and Collectors by supporting all inquiries and issues
Model exemplary service through web message, voice, and email channels
Build and maintain relationships with repeat Collectors and ensure satisfaction

Required Qualifications

Fluent in Japanese
General knowledge of the trading cards and collectibles industry
Experience working through web message, voice, and email interactions with customers in both English and Japanese
Willingness to work flexible hours, including evenings and weekends
Proficiency in MS Suite, including Word, Outlook & Excel

Keywords: VirtualVocations, Homestead , Customer Support Associate (Japanese), Other , Miami, Florida

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