Implementation Lead
Company: VirtualVocations
Location: Miami
Posted on: January 28, 2025
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Job Description:
A company is looking for an Implementation Lead to manage
customer onboarding and support processes.
Key Responsibilities
Become an expert in the product to assist customers in optimizing
their configurations
Take ownership of the customer lifecycle from implementation to
ongoing support
Lead onboarding calls and train customers on account management
Required Qualifications
Bachelor's degree in business, information technology, or a related
field
3-5+ years of experience in business-to-business software or
digital healthcare
Experience in an early-stage startup or organization utilizing
SCRUM or Agile methodologies
Knowledge of EHRs, CRM, or other digital health tools
Experience with HIPAA compliance requirements
Keywords: VirtualVocations, Homestead , Implementation Lead, Other , Miami, Florida
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